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Managing a team of service engineers can be like orchestrating a complex symphony. The delicate balance between meeting customer requirements, driving business growth, and tackling operational challenges can be both exhilarating and daunting.
Amidst this challenge, certain critical aspects—such as staff training—have in the past been relegated to the shadows and often not carried out.
Recent events in the fire industry, notably the Grenfell disaster in London, UK, and the subsequent Hackett report, have cast a spotlight on the importance of competence and proof of knowledge.
As the fire safety landscape evolves, building owners (often the Responsible Person in the UK) are scrutinising the skills and abilities of anyone contracted to work on fire safety within the premises that they are responsible for.
Proof of competency is not just a UK development and many other countries are seeing the same requirement and need to prove knowledge and understanding.
Remember, investing in our engineers’ knowledge isn’t just about ticking boxes—it’s about empowering them to excel and ensuring safety for all.
Detectortesters provides high quality CPD training webinars on products and related subjects. All CPDs are accredited under the FIA CPD scheme and are free of charge. To find out more or book a place. - Detectortesters Training