Do you need to register your technicians to your company in the portal? Why and how is it done?
Yes technicians need to be set up on the company portal or else they would not be able to use the App. Technicians can set themselves up through the App and link their profile to a company via Company ID, this is for contractor job purposes.
When a technician leaves a company, can you stop them accessing the test reports?
When a technician leaves a company their account can be disabled by a user with account admin access to ensure that they are not able to access the reports.
Can I sell on the tester? Do I have to register the testers first?
Tester can be sold on however, you would need to unsubscribe and then delete the device from teh cloud portal so that the device from the cloud portal so that the device is no longer linked to your company and new user can add device to their account.
Can you assign technicians to teams?
Group them into teams?
Currently cannot group technicians into groups or teams.
Can you control who (technicians) can use the tester?
No all technicians registered to your company can use any of the devices registered to your company.
Can you edit the test reports in the portal? For example, incorrect spelling.
Only final notes can be edited in the cloud portal, the individual tests part of the report cannot be edited.
Where can you see the company ID?
Company ID can be found under settings next to your company name
What is the company ID for?
Company ID is used to link a user to said company for contracting purposes linked user will show up under technicians marked as contractor on the portal.
