Can you repair the product yourself?
Users can clean, maintain and change serviceable items in the field only. Self repairs
will invalidate the warranty
How much is it to repair the testers?
Go to our Website for Repair Bundle prices
What’s the process for getting the product replaced?
User raises an RMA with Product Support and return the product to their nearest authorised service centre
Do you issue loan units whilst the product is being replaced?
Unfortunately we are unable to provide loan units during a repair
