How do I buy a subscription?
Visit https://detectortesters-connect.com/ to register your new device and purchase a subscription. If this is your first XTR2, you will need to create an account and register your company first.
Do I need a subscription?
You can use DT Connect and the free reporting functions of the app at no cost. However, to access features such as in-depth reporting, asset management and report sharing, a monthly subscription is required. The subscription is per device.
What do I get with my subscription?
The features and functions are offered at part of the Premium Subscription are improving and growing all the time so it's best to look at DT Connect on our website for the current offereings.
Can I cancel my subscription if I don’t want it anymore?
Yes. A subscription can be cancelled at any time and it will terminate and the end of the current billing period. Once a subscription ends, XTR2 will require a new subscription to enable functionality again
How do I cancel my subscription ?
Go to cloud portal - click on “manage subscriptions” - identify subscription you would like to cancel by finding correct serial number - click on “cancel plan”
How many subscriptions do I need for my XTR2? (Is it one per site or per device?)
XTR2 subscriptions are one per device. Every tester will need its own individual subscription.
